Faq

All of your questions answered

General

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Is there an age requirement?

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What happens if I cannot solve the puzzles?

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What if I wear glasses?

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How do we move in the game?

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Is it necessary to book online?

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How to prepare

How early should I arrive?

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What happens if I arrive late?

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Is there a place to store my belongings?

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Is there a place for my family to wait?

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Can I wear glasses?

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Is there a chance for motion sickness?

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Accessibility

What is the minimum required height?

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Is this okay for chidren?

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Can I use a wheelchair?

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Can I participate if pregnant?

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Can I wear my hearing aids?

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What if I have limited vision in one eye?

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Bookings & Refunds

Do you offer group discounts?

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Do you offer gift cards?

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How do I redeem my gift card?

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Can I buy tickets in person?

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I can't see my confirmation email.

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What is your cancellation policy?

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FAQ

General

How to prepare

Accessibility

Bookings & Refunds

Visit us

Opening hours